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Astart Technologies formed in 1997 as a full service Computer/Network support, and consulting company. We provide service for all of San Diego County and outlying areas. We focus on small to medium sized businesses. We allow our customers to receive top notch IT support without having to hire a full time staff member. We pride ourselves on providing quality service at a reasonable cost. Our philosophy is to create solid business relationships that last. We do this by providing friendly service with technical expertise.
Four Phase Approach to Computer, Network, Consulting & Support Services Phase I. Determine current state of computing facilities AStArt Technologies will evaluate and document the current state of the facilities now in use. This evaluation is broken into the following categories: computing hardware, software, network and data communications. Each of the four categories will be examined from the perspective of reliability, suitability, and supportability. This evaluation will establish a benchmark for subsequent phases. Reliability:
Suitability:
Supportability:
A critical part of this evaluation involves an in-depth discussion with key staff members regarding actual day-to-day operations and computer related issues. Following the onsite data gathering, AStArt Technologies will produce a written report that will describe the observed state of the computer systems, network and data communications. This report will include an inventory listing of all hardware and software, as well as information that will quantify the amount of time spent by staff members on system support and administration. We will now have a baseline for subsequent planning and decision-making.
AStArt Technologies will examine both the company strategic plans and the needs of individual users to define requirements for system upgrades and future expansion. Requirements driven by anticipated changes in business processes will be integrated and solutions to issues found when working on Phase I will be considered. This process will require the participation of senior company management. A discussion will be held to consider the following:
Based on the information gathered above, AStArt Technologies will produce a report detailing recommended upgrades and defining a plan for future expansion. Anticipated costs will be detailed on near term requirements and estimated for longer-term items. A range of options of varying costs will also be presented. Phase III. Implementation: AStArt Technologies can either implement the upgrade and expansion plans, that result from Phase II outcome, or will oversee their implementation. Material requirements will be finalized and a detailed installation schedule will be determined in advance of work being completed. Our facility will either procure the required equipment and software or will arrange for procurement. We can provide all necessary hardware and software upgrade or installation services.
Providing computer and network support is often an area that small businesses have limited expertise, and outsourcing can be extremely cost effective. AStArt Technologies provides a wide range of ongoing support services. We believe that being pro active is the best way to save time and money, when it comes to servicing the latest technological needs. We can provide an ongoing service agreement that can be customized to the needs of the client. We call this agreement a Computer Healthcare Maintenance Organization or for short, CHMO. Our CHMO agreement includes but is not limited to the following:
We are currently partners with:
We are resellers for:
Organizations we belong to:
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About
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Phase
II. Define current upgrade and future expansion needs
Phase
IV. Ongoing Support:|
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